Terms of Service

1. Who we are

Futura Human Resources ("Futura", "we") is operated by Davide Ferrario, a self-employed professional registered in Portugal (NIF 336609620), R LAGOA BUSINESS CENTER - RUA CORONEL FIGUEIREDO LOJA 5, 8400-306 LAGOA, Portugal, email info@futurahumanresources.com. Futura is a technology platform that hosts job advertisements and provides digital tools to candidates and companies.

2. What Futura is and is not

Futura hosts job advertisements and candidate profiles and provides digital tools, including identity verification. Futura is not an employer, a recruitment agency or a placement agency, and it does not select, recommend or rank candidates for companies. Companies search, assess and choose candidates themselves. Any employment or other contract is concluded exclusively between you and the company. Futura does not guarantee that you will receive interviews or job offers.

3. Who can use Futura

You must be at least 18 years old and able to enter into a binding contract. Each person may hold one account. The information in your profile, including your photo, must be true, accurate and about you.

4. Your account and profile

Registering, completing your profile and applying to jobs are free. You decide whether companies with active access can find your profile in candidate search, and you can change this at any time in My account. Your email and phone number are shown to a company only when you apply to one of its job ads. Companies never see your date of birth (only your age), your nationality or the types of documents you hold. Keep your password confidential: you are responsible for activity on your account.

5. Applications

When you apply, the company receives your profile, photo, age, contact details and your message, and processes them under its own responsibility (see the Privacy Policy). You can withdraw an application while it is still open. We send you automatic updates when the company changes the status of your application or closes the position.

6. Futura Verified (optional subscription)

Futura Verified includes a "Verified" badge, shown to companies after a successful identity check, and personal statistics: profile views, appearances in company searches, the names of companies that viewed your profile and the status of your applications. It does not change the order of search results, it is not needed to apply, and it does not guarantee interviews or offers.

The price is €1 per month plus VAT where applicable; the total is shown at checkout. The subscription renews monthly until cancelled. Payments are processed by Creem (Armitage Labs OÜ, a company registered in Estonia, registry code 16977866), which acts as reseller and Merchant of Record: Creem's terms of sale apply to the purchase, including invoicing, taxes, refunds and any statutory right of withdrawal.

You can cancel at any time from "Manage subscription"; the subscription stays active until the end of the current billing period. If a payment fails or the subscription ends, the badge and statistics are switched off. An approved verification stays on file while your account exists, and the badge returns if you subscribe again.

7. Identity verification

Subscribers can upload a photo of a valid identity document. A person at Futura compares the name and photo on the document with your profile; we do not use facial recognition technology. Document images are deleted as soon as we decide and, if no decision is made, automatically after about one day, in which case we ask you to upload again. We keep only the result, the date and, if rejected, the reason. The badge means only that your identity matched your profile at the time of the check: it does not verify qualifications, experience, work authorisation or background.

8. Rules of conduct

You must not: provide false information or impersonate someone; use another person's documents or photo; create more than one account; scrape the site or access it with automated tools; upload unlawful or offensive content; harass companies; or try to get around security measures and limits. Futura never asks candidates for money to apply, and companies are not allowed to: please report any job ad that does so to info@futurahumanresources.com.

9. Suspension and deletion

We may suspend or block an account that breaches these Terms or puts other users at risk. You can delete your account at any time from My account; any active subscription is cancelled first. Accounts with no activity (login, profile change or application) for 6 months are deleted, after a warning email sent 14 days before; accounts with an active subscription are not deleted for inactivity.

10. Liability

We provide Futura with reasonable care. We are not responsible for the content of job ads published by companies, for their hiring decisions or for any employment relationship. We are not liable for indirect losses. Nothing in these Terms limits liability that cannot be limited by law, or your statutory rights as a consumer.

11. Changes to these Terms

We may update these Terms. The new version is published with its date, and you will be asked to accept it at your next visit. If you do not agree, you can download your data and delete your account.

12. Law and disputes

These Terms are governed by Portuguese law, without prejudice to any mandatory consumer protection rights applicable in the consumer's country of residence.

Please contact us first at info@futurahumanresources.com so that we can attempt to resolve any complaint directly.

Consumers may refer disputes to the Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve (CIMAAL), where it has jurisdiction over the dispute. Further information is available at https://www.consumoalgarve.pt/.

Where applicable, consumers may also submit complaints through the Portuguese Electronic Complaints Book (Livro de Reclamações Eletrónico): https://www.livroreclamacoes.pt/.